Frequently Asked Questions
🧾 How long will my order take to ship?
Most items are made to order and ship within 5–7 business days. We’ll keep you updated every step of the way.
We ship throughout the U.S. using a variety of reliable carriers. If you're working with a deadline, feel free to contact us — we’ll do our best to help!
Local pickup near Oregon City, OR may be available upon request.
📦 What is your return or exchange policy?
We want you to love your purchase! If there’s a problem with your order, please contact us within 7 days of delivery.
Since each item is made to order, we don’t accept general returns — but we’ll always work with you to make it right.
👉 Full Return Policy
🧡 How can I leave a review?
We’d love to hear what you think!
Visit our Customer Reviews page to leave a quick review — it helps others discover our small shop and keeps us growing.
🛠️ What are your products made of?
We primarily use high-quality PLA filament, a plant-based, non-toxic material derived from corn. It’s strong, lightweight, and perfect for fidgets, toys, and home decor.
🧼 How do I care for my 3D printed item?
Avoid high heat (e.g. dishwashers or leaving it in a hot car).
Gently wipe clean with a damp cloth — no harsh scrubbing needed.
Flexi toys and articulated prints work best when kept dry and clean.
🎨 Can I request a custom color, size, or design?
Yes! We love bringing your ideas to life.
Submit a request via our Contact page, or email us at custom@filamore3dprints.com.
Please note: custom orders may take a few extra days to ship.
🎁 Do you offer gift options?
All our items are shipped neatly and securely — ready for gifting!
We don’t currently offer gift wrap, but we’re happy to include a custom note — just leave it at checkout.
📦 Can I order in bulk?
Absolutely! We enjoy working with schools, offices, and event organizers for larger quantities.
If you're ordering 10 or more of any item, contact us for a custom quote and estimated timeline.
👶 Are your prints safe for kids?
Most of our items are great for older children, but some items (like articulated toys or fidgets) may contain small parts. We recommend supervised use for children under 3.
❓Still have a question?
Reach out via our Contact page or email us at hello@filamore3dprints.com
✨ Thank you for supporting our small family business!
We love what we do, and we’re so grateful for your support.