❓ Frequently Asked Questions
🖨️ What materials do you use for 3D printing?
We primarily use high-quality PLA filament, which is biodegradable, durable, and perfect for both decorative and functional prints. We also offer specialty filaments like silk, wood-infused, PETG, ASA, and glow-in-the-dark for select designs.
🎨 Can I customize a design or request something unique?
Absolutely! We love bringing your ideas to life. Head over to our Custom Print Request form to tell us about your vision, and we’ll get back to you with a quote and timeline.
📦 How long will my order take to ship?
Most items are made to order and ship within 5-7 business days. Custom designs may take a bit longer depending on complexity—we’ll keep you updated every step of the way.
🚚 Do you offer local pickup or delivery?
At this time, we ship anywhere in the U.S. via USPS. Local pickup near Oregon City, OR may be available by request—feel free to reach out!
🔁 What is your return policy?
We want you to love your prints! If there’s a problem with your order, please contact us within 7 days of delivery. Since each item is made to order, we do not accept general returns—but we’ll work with you to make it right. Full Return Policy → https://www.filamore3dprints.com/return-policy
🧽 How do I care for my 3D prints?
To keep your prints looking great:
Avoid prolonged direct sunlight (like in a hot car unless otherwise stated on the product listing)
Clean gently with a dry or damp cloth (no harsh chemicals)
Keep away from high heat (like stovetops and dishwashers)
💌 Do you offer gift packaging or notes?
Yes! Just leave a note at checkout if you'd like your item gift-wrapped or include a message—we’re happy to make it special.
🛍️ Do you offer bundle discounts?
Yes! Buy 3 coasters, get the 4th free—mix and match round or square. Discount applies automatically at checkout. We also offer discounts on bulk orders of ten or more.
🔎 Still have questions?
Reach out via our Contact Page or email us at hello@filamore3dprints.com—we’re here to help!